What makes Zewera different?
Zewera is unique because of the fine high-quality jewellery we sell. We design the jewellery as you want, with your choice of gems and metals. You can also personalise each jewellery by engraving your name on it, bringing it closer to your heart.
Where are you located?
We are located in Bangalore, the silicon valley of India, and all our jewellery are made in this beautiful city.
Do you have any stores?
No, we do not have any stores as yet. We only sell online. We only design jewellery for you when you order it; we do not hold any inventory.
Why should I create an account?
Creating an account on our website gives you the benefits of:
- Access to your order history.
- Quicker check out with your address book and billing information.
- Receive exclusive offers, discounts and more from Zewera
- You have the privilege of accessing Zewera Luxure collection
What forms of payment do you accept?
We accept all debit/credit cards, net banking and PayU.
How much does the shipping cost?
We offer free shipping across India. Some additional charges might be required if express delivery is requested.
Do you ship outside of India?
No, currently we ship only within India.
How much is the estimated delivery time?
We aim to deliver the products within 10 working days, although delivery time may increase depending on the product ordered and the shipping address.
How can I cancel my order?
You can cancel your order by calling at our customer care 080 25713988
How do I return my shipping?
We offer a 30-day full refund policy on our jewellery. Jewellery returned in original condition with receipt will be refunded full money. You will have to pay for the return shipping.
How long does it take to get a refund?
Once we have received the product, it takes about 3-4 days to process the refund. It should take about 7-10 days to reflect the credit in your bank account.
Do you sell gift cards or gift certificates?
Yes,we do sell gift cards and certificate. Contact customer delight at 080 25713988 for further information.
Do pendants come with the chain?
The price mentioned near the pendant is for the pendant only, you would need to buy the chain for it separately. We have a selection of chains to offer you.
For any assistance please call or message our customer delight team. We will be delighted to help.
What if I don't know the ring size?
To know your ring size please check the ring size guidelines section. For further assistance please call or message our customer delight team. 080 25713988.
Is my jewellery authentic and certified?
Absolutely Yes. Every piece is certified by trusted (third party) independent laboratories.
Do you offer transit insurance?
Yes we offer transit insurance for every piece of jewellery shipped.